1. Dial *489#.
  2. Enter M-PAWA pin and answer security question.
  3. Select M-PAWA loans option from the menu. (4)
  4. Select pay loan option. (2).
  5. Select the loan you wish to repay.
  6. Select source of the funds either prime or M-PESA.
  7. Enter the amount.
  8. Confirm.